Field Services Team Monitoring System
An Excel-based geolocalization system that tracks field agent activities, calculates distances, and measures productivity through interactive maps with color-coded performance indicators.
📋 Project Overview
Managing a distributed field services team with 500+ agents requires real-time visibility into their activities, locations, and performance. This system was designed to give operations managers instant insights into field activities, ensuring visits are conducted properly and productivity is measured both numerically and visually.
Built entirely in Excel with VBA automation, the system generates individual HTML maps for each agent, showing color-coded pins that represent different types of management activities.
🎯 The Challenge
- No visibility into field agent locations and activities
- Manual tracking was time-consuming and error-prone
- Difficult to verify if visits were actually conducted
- No way to measure productivity geographically
- Needed a solution accessible to non-technical managers
💡 The Solution
- Automated geolocalization using GPS coordinates
- Distance calculation to verify visit authenticity
- Visual maps with color-coded performance indicators
- Excel-based for maximum accessibility
- Individual agent reports with drill-down capability
🎨 Map Pin Legend
Each pin color represents a different type of activity or status:
⚙️ System Process Flow
📸 System Visualization
Mapa de Atividade do Agente
Individual maps with color-coded performance indicators for each field agent.
Painel de Desempenho
KPIs em tempo real showing team performance and compliance metrics.
📈 Results & Impact
🛠️ Technology Stack
Soluções poderosas construídas com ferramentas acessíveis for easy maintenance.
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